Legal

Privacy Policy & Terms of Service

Last updated: April 2026 — Governing the use of VatechX services and this website.

Effective Date: April 1, 2026  |  Company: VatechX LLC, Austin, TX, USA  |  Contact: Hello@VatechX.com
1

Information We Collect

When you use our website or contact us, we may collect the following information:

  • Name and email address (via contact form)
  • Phone number (if provided voluntarily)
  • Project details and business requirements you share with us
  • Browser type, IP address, and pages visited (via analytics)
We do not collect payment information directly — all payments are processed through secure third-party providers.
2

How We Use Your Information

Information collected is used solely for:

  • Responding to your project enquiries and consultation requests
  • Delivering IT services you have engaged us for
  • Sending service-related updates and communications
  • Improving our website and user experience

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3

NDA & Confidentiality

VatechX takes client confidentiality seriously. Any project details, business ideas, or sensitive information shared with us during consultations or active engagements are treated as strictly confidential.

Upon request, we are happy to sign a formal Non-Disclosure Agreement (NDA) before any project discussions begin.

4

Data Storage & Security

Your data is stored on secure servers. We implement industry-standard security measures including encrypted connections (HTTPS) and access controls to protect your information.

We retain your data only as long as necessary to fulfill the purpose it was collected for, or as required by law.

5

Cookies

Our website may use basic cookies to improve your browsing experience. These are non-tracking, functional cookies only. We do not use third-party advertising cookies.

You can disable cookies in your browser settings at any time without affecting your ability to use this website.

6

Third-Party Services

We may use trusted third-party tools including hosting providers and email delivery services. These providers have their own privacy policies and are contractually obligated to protect your data.

7

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of any marketing communications at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at Hello@VatechX.com.

8

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

Effective Date: April 1, 2026  |  Company: VatechX LLC, Austin, TX, USA  |  Contact: Hello@VatechX.com
1

Acceptance of Terms

By accessing or using VatechX's website (vatechx.com) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

2

Services

VatechX provides IT services including web development, mobile app development, UI/UX design, cloud solutions, SEO, and related digital services. The specific scope, deliverables, timeline, and pricing for each engagement are defined in a separate project agreement or statement of work.

3

Payment Terms

Unless otherwise agreed in writing:

  • A deposit of 50% is required before project commencement
  • Remaining balance is due upon project completion before final delivery
  • All prices are in USD unless otherwise stated
  • Late payments may incur a 1.5% monthly interest charge
Deposits are non-refundable once project work has commenced.
4

Client Responsibilities

Clients are responsible for:

  • Providing accurate project requirements and timely feedback
  • Supplying necessary content, assets, and access credentials
  • Ensuring all materials provided do not infringe third-party rights
  • Reviewing and approving deliverables within agreed timeframes
5

Intellectual Property

Upon receipt of full payment, all custom work created for you becomes your property. VatechX retains the right to display completed work in our portfolio unless you request otherwise in writing.

Any pre-existing tools, frameworks, or code libraries used in your project remain the property of their respective owners and are subject to their own licenses.

6

Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of the engagement. This obligation survives termination of the agreement.

7

Limitation of Liability

VatechX shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claim shall not exceed the amount paid by the client for the specific service in question.

8

Termination

Either party may terminate a project engagement with 14 days written notice. Upon termination, the client is responsible for payment of all work completed up to the termination date. Any deposit paid is non-refundable.

9

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, USA. Any disputes shall be resolved in the courts of Travis County, Texas.

10

Changes to Terms

VatechX reserves the right to modify these Terms at any time. Updated terms will be posted on this page. Continued use of our services after changes constitutes acceptance of the new terms.

Questions about our legal policies?

We're happy to clarify anything or sign an NDA before your project begins.

Contact Us → Hello@VatechX.com